Privacy Policy

We collect personal information that is reasonably necessary for our functions and activities. This may include your name, company or organisation, job title, email address, telephone number, postal address, and the content of any enquiry you submit to us.

We collect this information when you contact us through our website enquiry form, correspond with us by email or telephone, attend a meeting or community engagement session, or otherwise deal with us in the course of our business.

Wherever it is reasonable and practicable, we collect personal information directly from you. In some circumstances we may collect information from third parties, including landholders, government agencies, contractors, advisers or publicly available sources, where that collection is necessary for our activities.

Our website enquiry form is hosted by a third-party provider. Information you submit through that form is transmitted to and stored by that provider on our behalf.

We collect, hold and use personal information to:

• respond to your enquiries and provide information you have requested;
• engage with landholders, Traditional Owners, community members, government and other stakeholders in connection with our projects;
• manage our commercial, contractual and supplier relationships;
• comply with our legal, regulatory and reporting obligations; and
• administer, maintain and improve our website and business operations.

We may disclose personal information to our related entities, to our professional advisers, contractors and service providers (including IT and website service providers), and to government agencies and regulators where required or authorised by law.

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure that any overseas recipient handles personal information in a manner consistent with the APPs. We do not sell personal information.

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. These steps include access controls, secure storage and appropriate handling procedures. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as it is required for the purposes for which it was collected, or as otherwise required by law, after which we take reasonable steps to destroy or de-identify it.

Our website may use cookies and similar technologies to support site functionality and to understand how the site is used. Most browsers allow you to refuse or delete cookies, although this may affect some features of the site.

You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. We will respond to your request within a reasonable period. In limited circumstances we may decline a request, in which case we will tell you why in writing.

If you believe we have breached the Australian Privacy Principles, please contact us using the details below. We will acknowledge your complaint, investigate it, and respond to you within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

For privacy enquiries, access or correction requests, or complaints, please contact the Company Secretary:

North West Phosphate Limited
Naval Office, 3 Edward Street, Brisbane City QLD 4000

We may update this policy from time to time. The current version will always be available on this page, together with the date it was last updated.